Customer Testimonials
Everyone were very accommodating. Henry made sure I was happy and Manny helped make the deal happen. This was my third vehicle purchase from advantage. These guys know how to make you feel satisfied with your purchase. Thanks guys!
The service was great and the staff was very helpful especially Henry who helped me out a lot to get my dream car!
I recently had the pleasure of purchasing a Dodge Challenger Hellcat Jailbreak from Advantage Chrysler Dodge Jeep Ram, and I couldn’t be more thrilled with the experience. From start to finish, MJ Foster, my sales representative, went above and beyond to ensure the process was smooth, professional, and enjoyable. MJ is the definition of "all pro." His exceptional communication skills stood out immediately—he promptly answered all my questions, returned calls quickly, and provided detailed and transparent information every step of the way. Whether it was discussing the car’s features, working out pricing details, or keeping ...
The nicest people to work with ever. Will definitely be back! MJ was knowledgeable, friendly and kept me up to date through the process of leasing our new Jeep. He also delivered exactly what we were looking for.
Great salesman... found me the perfect Jeep Wrangler 4xe Rubicon in my color Hydro Blue.
Please be very careful when taking your vehicle in for an oil change, it can end up causing you thousands of dollars
The dealership lied on the Carfax about the 2018 Chevy Silverado LT. The truck was in an accident and I found out how through the Vin number. I would never buy another vehicle from that dealership nor recommend that dealership to anybody.
My Dodge SUV was towed to Advantage for Warranty work. The tow company damaged my vehicle, on Advantage's lot and they did not notify me of the damage, even when I picked up my vehicle, after it was repaired! The Service Writer knew of the damage and has been no help in getting the tow service to pay the over $3,000 in damages, nor has anyone else at Advantage. I was promised calls and help when I spoke with the Sullivan Group, which owns Advantage, but never received a call or email! Will never use them again!
If you're looking for a truck/car Enrique is your man, Great service, Excellent deals and management. I highly recommend Enrique at the Mt Dora location as he was very helpful and polite. He did everything possible to make it happen, went above and beyond. Very pleased with his salesmanship. Thank you!!!!! Happy Customer
Absolutely Horrible service department. They are not honest, and once you sign that Diagnostic contract, they have leverage and will use it however, they want their advantage. They are not straight up. Do yourself a favor and go elsewhere.
Giving service a try, again. The road hazard warranty didn't go so well, we will see if the extended warranty goes better.
Extremely disappointed with Jerry's approach when the vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance service, how long it would take? . Response - "Approximately one and a half hours." - The tire pressure warning light monitoring system for the left rear tire is faulty, Response - "That’s an easy fix". - The cost of performing the maintenance service is covered by the prepaid maintenance plan (warranty) including the tires. Response - "There is no record of that." Jerry ...
I've been using this dealership for the last two years. Each time I'm promise myself I'll never use them again, but I literally live 2 miles away. It is consistently the worst customer experience I've dealt with. Today I was left with a scenario that truly baffled me. I came in for the 2nd time to get my 7way trailer plug fixed. 2nd time paying 185, to diagnose the obvious that it needs repaired. Yesterday I order the part to repair it through the service advisor Kim, then came in today to pick up the part and it ...
The customer service here at Advantage Chrysler Dodge Jeep Ram "Service" department was outstanding and exceptional! They went above and beyond to assist in troubleshooting what was scoring/scratching my passenger side window, and even have suggested/offered to attempt to polish out the scratches. They also took the time to assess and research whether or not my sunroof screen part alone would have to be replaced or if the whole mechanical portion would have to be replaced. So, a big thank you and shout out go to Luis Carrasco, Service Manager, and PJ-Service Technician/Mechanic, who were ...
DO NOT USE THIS DEALERSHIP. absolutely horrible. I purchased a brand new dodge ram and within 17 hours realized that it did not have feature which they told me it had. I brought it back (17 hours later) to upgrade it to one that has the features (yes I was willing to pay more for the features). They were awful. the manager Tre Turner was rude, unprofessional, disrespectful and refused to do anything to allow me to upgrade after 17 hours. The entire purchase process was horrible but this is insane. I will be notifying local media and ensuring everyone knows what horrible ...
The experience at Advanced Chrysler was good. The Salesman David roberts was very friendly and knowledgeable. Although I did not like the price increase at the last minute. The advertise price was lower than the actual sale price. Management was very friendly. Speaking as an out-of-town buyer the overall experience was good.
They always take our car in for oil change when we come in to the express lane.
Highly recommend. Honest, dedicated and excellent communicators. I left with the perfect car for me.
David was an awesome salesmen. He provided quality and professional information on the truck I was interested in. He communicated thoroughly and I would 10/10 recommend him and his team at Advantage!
Fantastic customer service and no pressure whatsoever! David is a fantastic sales person and his follow-through is awesome.! The whole team there is great.
Very professional and helpful Enrique was excellent,i would recommend to others friends and family
They stayed late into the evening to help me out on my birthday. They were super helpful.. great experience
It was a pleasure to have gone to Advantage. Everyone was so nice to us. There were just like family to us. Thank you all so much.
This is the third vehicle I have purchased from Advantage in a row. I have nothing but positive things to say about this dealership.
Rafael was wonderful to work with, no pressure when making my choice of keep. Great job
Great customer service in service department would recommend!
quick service, pleasant staff.
Jorge Molina was awesome! He was outstanding with his attention to my needs and went above and beyond to help me. This was my 2nd purchase from Advantage and I am a life long customer now. Everyone there was incredibly helpful. I will definitely recommend your dealership to anyone looking for a vehicle. Your service department is also outstanding!
Jorge Molina was very nice and helpful. He found the perfect vehicle. I love my new Jeep!
the staff is friendly and knowledgeable. The mechanics are on the ball and do a great job. Dana in the service department will do whatever it takes to ensure you have a pleasant experience.
Great job finished on time as promised. Nice friendly staff.
Ron Stepp did a great job and was very knowledgeable and efficient with the entire process. I would purchase another vehicle from this dealership when the need arises.
They were nice and helpful, the place is clean and they were friendly and I got a car
good service finished in a timely manner
Everyone there was very nice and helpful but Rafael made sure we got the car that we needed and drove home with it he will get the job done‼️ I was so amazed with his work.
Great Service!Dana is the Best!
Our salesman was very nice and knowledgeable. The whole experience was pleasant and I believe we were treated fairly.
Tim is fabulous handling things in service. Every time I have any need for any of my vehicles I see him and it is always smooth sailing, done right every time. The mechanics are the best in the area, period.
He’s going to get the job done he made sure we left out with the car we want it I definitely recommend
I Have Purchesed 3 Vehicle`s over the Year`s Have Had Great Service on all !!!!!!
Excellent service. Very informative. Most pleasant car buying experience I have ever had. Staff and service and sales are top notch. Will definitely purchase from them again.
friendly service and sales department. they treat you well and do their best to help you.
Quick response with addressing problems. Knowledgeable staff. Excellent attention to my needs by Tim Angelier.
No complaints. Fast efficient, effective Would highly recommend. Everyone was very helpful. The atmosphere was great
Dana is awesome she’s the only reason I come to advantage Dodge. Other than that, I will never do business with Advantage Dodge again.
Great choice of vehicle’s with room to breathe. Nice staff and friendly environment. Thanks
The service team did exactly what I wanted done showed great professional service. I would definitely recommend Advantage Dodge Jeep Ram to all my friends and family
The dealership was very friendly. Staff were knowledgeable and the process was not overly drawn out.
Great Job to Tom and the mechanic crew, I am very happy and satisfied, will definitely recommend Advantage Jeep.
We are so pleased with everyone, and how we were treated. You all made us feel very special, and assisted us in every way. Thank you all. We look forward to seeing you all again.
Very convenient and personable staff. Wait time was short enough for the time I had. It was later in the day and there wasn’t any problem getting me in.
Tom had excellent customer service when I brought my Pt cruiser in for sensor problems. They took good care of my car and it’s running great again. Originally I had it at Tire kingdom but they could not figure it out and the techs at Chrysler figured it out. 10/10
SERVICE DEPT is on point 🙂
The treatment is spectacular, the seller Jorge Molina is very professional, attentive and helpful. I recommend them.
Only met Rafael briefly, as he needed to tend to family, which is understandable. Ron was great to work with, he was not pushy, and was very professional and responsive to any questions. Thanks!
service was great and got issue solved had several issues with old car and all were fixed
Have done business with ACDJ for over 10 years. They have always taken great care of my vehicles and I continue to buy their vehicles because of their care. Have great relationship with my service writer, Dana, since Day 1! She gets the job done and the mechanics are great too! I have continued to go there because they treat me great and help me any which way they can. I am very thankful for them. Gail Stutz
Dealership has good inventory and has a small town feel with minimal pressure. Great staff.
I love this place! From the purchase of my vehicle to the service, I rate them exceptional!
Very pleasant, did a great job. Always helpful and professional. Always accomadating and makes it easy for an appointment.
The BEST SERVICE that I have ever received. It is ALWAYS the BEST SERVICE OF ANE DEALERSHIP or anywhere else!
Everyone was very nice and helpful. Things moved in a timely manner so that we didn't have to be there all day and night.
Matthew from the service department was great. He was very helpful knowledgeable and friendly. He kept us updated.
Service was slow; can't understand why it takes 2 hours for an oil change made a appointment for 10:oo got out at 12:30 L
Went over and above to ensure my satisfaction. Great small town dealership feel, Highly recommend.
Sure has changed for the better! I did not like the old staff- very rude and short with us.
We have always gone here for service and other places do not provide the customer service that this dealership provides... Hands down they are there for the customer.
1st time at this dealer , great experience , we will purchase our next new truck here .
Friendly professional and knowledgeable. Great in and out experience. Highly recommend this location. Will definitely be back.
Tom helped me with my cars needs. He has excellent customer service skills. He updated me in a timely manner on the progress of my car. He made me feel like my car was in good hands this time; being that I just brought it from another shop. I am happy with the service that I received.
Rafael Fadi was par excellence. He was pleasant! Listened politely and thoroughly responded to our questions. (Two ladies without a male to guide us through the often wild world of car buying.) We knew which vehicle would best meet the family’s needs, had a price range in mind, and necessary components required to meet the driver’s and family’s needs. We conveyed the same to Mr Fadi. For the first time in my car buying experience, the salesperson did not try to switch to another more expensive vehicle. He was thorough. During the test drive, also answering any ...
This is a very poor situation service is not good did not tell the truth from beginning what they can do we got the vehicle almost a month but still waiting for parts and the vehicle still at the shop currently we use a loaner vehicle presently
Jim in the service Department was excellent, great communication, had everything taken care of for me.
Fast service!! Under an hour for an oil change!!
Tom was great the service here is excellent. I will continue to come here for all my services.
Good Atencion. Costumer service,excellent.Good service and on time. Tim Angelier it’s one the best SERVICE ADVISOR, hi is excellent.
Dana is the best, professional, able to communicate, friendly and make you feel that your business is much appreciated.
Rafael did a very nice job making my purchase a smooth transition, I am not from Florida so coming in from out of town it was very easy
Dana in service got me back on the road in no time. Everyone there is so friendly.
It’s got a few problems they respond. Do you like the saying I want to get a battery and they said well we give u Goodwilled you one before learning to communicate with the customer. The people at the helpdesk need to learn that.
I worked with Enrique Reyna for the purchase of my truck. He was very helpful and strived for smooth transaction. I would definitely recommend Advantage and Enrique Reyna to family and friends.
Jerry was first rate and provided all the info i requested and the experience was very good
Kenny and Dana are great. I appreciate the number of years they have been with the company and their knowledge of my older truck.
Tim is fantastic!!! I will only work with him, he is always putting customers first and working with us every chance he can get
Excellent service every time I go. I appreciate Tim in service and the attention to detail they give me. Thank you!
Matt was very helpful and kept us informed about our Durango. He even had the car washed for us.
3 hours for an oil change - quoted 1.5 at check in Installed incorrect oil and had to drain and replace with correct which took an additional hour I have a service contract with all info included Had to use panic button on key to locate truck when completed cause it was somewhere in parking lot and they weren't sure where it was parked Not the service I've experienced before at this dealership When I first questioned type of oil, I was told it was correct so I compared part numbers etc to previous service bills and had to go ...
Had a weird problem. First technician couldn’t find the problem because it wasn’t throwing a code. An older technician listened to the symptoms and figured it out. Now it’s great. This was the second dealership I had taken it to so it was hard to figure out.
Completely satisfied. The repairs performed are always diagnosed and completed the 1st time. Great communication through the process.
I have had the pleasure of working with Dana as my service advisor for over 20 years and must say that she has always been extremely helpful and and able to find and resolve any issues have encountered with any of my Rams, Advantage is lucky to have someone with her abilities on staff.
Kenny your technician is who works on my car and truck . He is excellent and his workmanship is a awesome representation of your dealership.pleaae let him know I appreciate all that he does for me and advantage Chrysler dodge store Thomas Lazlo
Wonderful experience, friendly staff all the way around . Overall a very enjoyable experience thank you
Very happy with the service. Everyone was very helpful and explained everything very well. Thank you.
I liked how they treated me super well. I don't have any complaints. The service is excellent
Great customer service. Takes the time to look over my vehicles and let me know what needs to be repaired and what repairs will need to be done in the future.
What an amazing dealership all around from management to sales Rafael amazing help with buying my laramie. 10/10 dealer
Always satisfied with Dana's excellence within the Service Department. I like working with someone who is familiar with me
I waited for the recall over a year, then scheduled an appointment and my truck sat there for 5 days with them doing nothing. They admitted they dropped the ball. I talked to the service manager and owner as well. I even gave them a second chance and still got the run around. I plan on staying away and recommend everyone else doing the same.
Everything, I was having trouble with my vehicle, when I met with Blake Belton, he went above and beyond to make sure my car would be back up and running great. That’s exactly what he did. My car is running better now then the day I got it! Not only did he make sure my car was ok, the customer service experience he provided was just amazing. I would recommend going here to everyone.
I am extremely satisfied with all the help Mrs Patricia Williams rendered me every step of the way. They have a good understanding of all the processes and are always receptive to my needs. The platform was very helpful. I strongly recommend this wonderful manager of mine, she performs great work and strategy on my investment, and now I'm earning profits every week just because of Mrs Patricia Williams effort and trust, thank you mam for this opportunity of investing with your platform I'm so much grateful, Contact her via Gmail: [email protected] WhatsApp: +1 (336) 738-6937
Customer Testimonials at Advantage Chrysler Dodge Jeep Ram
At Advantage Chrysler Dodge Jeep Ram in Mount Dora, Florida, our customer testimonials reflect our unwavering commitment to providing an exceptional experience across all departments. From our knowledgeable and friendly sales staff helping you find the perfect Chrysler, Ram, or Jeep vehicle to our certified technicians in the service department ensuring your car stays in top condition, we prioritize your satisfaction every step of the way. Our parts department also offers quality parts to keep your vehicle performing at its best. Customers from Mount Dora, Orlando, Leesburg, and beyond trust us for our dedication to delivering top-tier service and support, which is evident in the positive feedback we receive. Browse our customer testimonials above to see how our team is making a difference in the lives of our valued customers.
New and Used Vehicle Inventory in Mount Dora, FL
At Advantage Chrysler Dodge Jeep Ram in Mount Dora, FL, we offer an impressive selection of both new and used vehicles that cater to a wide range of driving needs. Whether you’re seeking a rugged, powerful Ram truck to haul heavy loads or a refined Chrysler vehicle that blends comfort with capability, our inventory has something for everyone. The adventurous spirit of the Jeep vehicle lineup makes it perfect for those in Mount Dora and near Leesburg, FL, ready to tackle tough terrain or explore Florida’s scenic beauty. Our vehicles are known for their strong performance, unmatched reliability, and versatile craftsmanship, and we are dedicated to helping you find a car that suits your needs and lifestyle. Visit us today to explore our vehicles in person, or check out our customer testimonials to see how we’ve helped countless customers find the right vehicle.
Financing Your New Vehicle near Orlando, FL
Securing the right financing is easy and stress-free at Advantage Chrysler Dodge Jeep Ram. Our dedicated finance center offers flexible, competitive financing options for both new and pre-owned Chrysler, Dodge, Jeep, and Ram vehicles. Whether you’re looking for a durable Ram truck to get the job done or a performance-focused Jeep vehicle for your next adventure, our team is here to ensure you get the best financing terms possible. Residents of Mount Dora, FL, and beyond trust us to provide reliable and tailored financing options that fit their budget. Let us guide you through the financing process and help you drive away in a vehicle that’s dependable and capable. Start your journey today by reading through our customer testimonials above to see why so many customers choose Advantage Chrysler Dodge Jeep Ram.